Shipping policy

Shipping within the United States

 

We currently ship throughout the United States. Orders under $70 are charged a flat $8 shipping fee. Orders of $70 or more qualify for free U.S. shipping. The order subtotal is calculated after discounts and before taxes.

 

Processing and delivery

 

Orders are normally processed within 1–3 business days. Most orders are expected to arrive within 7–15 business days after shipment, although delivery may take longer during holidays, severe weather, carrier disruptions, or periods of unusually high demand. Delivery dates are estimates and are not guaranteed.

 

Tracking

 

When tracking is available, it will be emailed after the order ships. Tracking may take up to 72 hours to begin showing movement.

 

Split shipments

 

Items in the same order may ship separately because products can be fulfilled from different locations. You will not be charged additional shipping when an order is divided into multiple packages.

 

Address changes

 

Please review your shipping address before placing an order. If an address needs to be corrected, use our Contact page as soon as possible. We cannot guarantee that an address can be changed after fulfillment has started. Customers may be responsible for costs caused by an incorrect or incomplete address.

 

Delayed, missing, damaged, or incorrect orders

 

If tracking has not updated for seven business days, a package is marked delivered but cannot be located, or an item arrives damaged or incorrect, contact us through our Contact page. For damaged or incorrect items, include the order number and clear photographs of the item and packaging so we can review the issue promptly.

 

Questions

 

For shipping questions, please use the Contact page. We normally respond within 1–2 business days.